Make your business better. Instantly.

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Our fields of competence

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Let's figure out how we can improve your business!

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Trusted by the world’s leading companies

Why work with us

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What clients say about our work

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Welcome

People Making Technology Work. User Experience Design India one of the growing company in the field of Information Technology consulting & Services. “Give us opportunity to serve you and will not let you down”. Its our commitment to our client and successfully we kept our promise till now.

Call Centre ERP for any Industry

People Making Technology Work. User Experience Design India one of the growing company in the field of Information Technology consulting & Services.

Technology & Services

The Technology and Services industry relies greatly on ERP (Enterprise Resource Planning) because they facilitate decision-making, increase productivity, and streamline operations. ERPs give companies the flexibility to quickly adjust to changes in the market, which eventually boosts growth and competitiveness.

Pharma & Manufacturing

ERP are necessary in the manufacturing and pharmaceutical industries to ensure compliance, improve operational efficiency, and facilitate data-driven decision-making. Through the integration of several operations into an organised system, firms can meet market needs quickly while following strict quality and safety standards.

Banks & Financial Services

Banks require ERP in major part because the banking sector is expanding and providing a greater range of services and activities. The volume of data and transactions processed on a daily basis increases with the number of services, which raises the possibility of human mistake and necessitates more lengthy processing times

Retail & Other Industries

Retailers may effortlessly integrate and manage all major operations with the help of ERP, a suite of customisable software. These activities include managing several locations, regularly shifting inventory, changing prices, offering product discounts, and much more.

Why Choose Call Centre ERP?

All in One Solution

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Secure

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Fully Customizable

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Improving with new Technologies

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Customer Support

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Clear Reportings

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Dashboard

Dashboard

With Our simply Designed dashboard you can see important information and data in one place, Enabling easy monitoring and analysing. You can see your weekly and monthly sales analysis easily.

Target

With Our Target Feature, you can set a target for your team to let them know what is expected of them and motivate them to work with a clear goal in mind.

You can easily track the performance of the team and compare them with the set target.

Lead Management

With our Lead Management, we make it easy for you to navigate through your thousands of leads and help you organize them in one place.

Upload Leads from Excel or CSV

We have made it Easy to upload your data from any excel or CSV file with just few clicks. 

You don’t have to worry even if you have thousands of leads to upload.

Capture Leads from Various Sources

With our CRM you can capture leads from Multiple Sources and platforms. 

You don’t have to keep a record on sources, we will provide you the details in our CRM.

Leads Analytics

Unlock the power of data with our Leads Analytics feature. Gain deep insights into your leads’ behavior, preferences, and conversion patterns. Make informed decisions, optimize your lead management strategies, and convert more prospects into valuable customers.

Open and Private Leads

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Customer Details

We have made it easy for you to see any customer’s detail on your fingertips. You can easily access or find your customer’s data.
You can Edit or delete Customer details as per your needs too.

Recordings

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Reports

Instead of checking all the leads and sales of a day, week or month we provide you reports to save your time.
Simply check our reports to know about any desired duration conveniently.

Agent Ranking

Want to know the best performer of any duration? Just check our Agent Ranking and you can find your next employee of the month.

Leave your performance ranking on us.

Attendance

Instead of keeping a record of your employee attendance let our CRM keep the record for you.
You can easily edit the employee’s attendance and keep track of holidays or leaves of the employees.

Check any duration attendance and export it in Excel or CSV too.

Company Documents

Add your necessary documents to let all your employees know and be aware of the company policies and other necessary guidelines.

Agent Requests

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IP Protection

Enable IP restriction for Access Control, Improved Security, and Performance. IP restrictions will help you improve access control for your business by limiting access to specific IP addresses. This ensures that only authorized users can gain entry.

Profile

Make your profile with the necessary details. You can set your password and keep a record of all your employees Login details. You can update your profiles too. Also keep your ex employees profile details stored.

Easily activate or deactivate your employees and staff.

Online Document

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Break Time

Keep a track of your employees break to make sure they are taking the time to recharge to increase productivity.

Get all the short and long breaks record.

Google Sheets

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